The pump does what it's supposed to. Installation was straightforward, though I did have to joggle the A/C pigtail. The reason I took the time to write this review is the customer service was awesome. Four calls- one to diagnose the problem, two to formulate a plan (replace the wet end or the pump) and one to solve the A/C wiring curve. I'm old enough to remember being able to talk to people who knew what they were doing and could (and would) actually provide customer service and support. Spa Depot is a happy throwback to the old days- you won't regret doing business with them.