I purchased this cover in 2020. I chose the highest quality material. This past summer, it started "taking on water". I knew it was going to need replaced soon, but I thought I might make it through the winter. Last week, I opened it and it tore the screws from the lift right out of the side of my hottub. So much for the lighter material. I feel like I should get more than 3.5 years out of a cover. I got 5 years out of the manufacturer's cover.
My hot tub retains heat significantly better with this cover compared to the old cover I was using previously. I am using the metallic heat shield.
Custom dimensions were delivered with high quality workmanship and materials.
I recommend this cover highly.
A couple weeks ago we received a large rainstorm. Went out to find my hot tub over filled with water. The top of the cover had deteriorated from the sun and leaked like a sieve.
After removing the coverall, I found small blue flecks from the underside of the cover breaking apart. In South Carolina we have intense sun, but come on, 9 months and it is worthless.
Now understand that I bought this Cover Cover :-) to help in the deterioration of my spa cover, which was already in full effect. It worked amazing for 6 months. Would I buy another one? ...probably. But just to help protect the new $600 Hot Springs Cover I just purchased and was told that the life expectancy is only 3 years.
If you get a lot of hot sun on your tub, just be advised this may not last you a full 12 months worth of protection.
Hope this review helps your decision making process.
Spa cover was as expected. It shipped much sooner than the original shipping time frame provided.
Soaking during the winter combined with dry air in the house and my skin gets pretty dry and I itch all over. If I add a few ounces of this stuff to the spa water each week it stops that from happening.
I purchased the moisturizer "Just soft" and I have been very pleased with the results. It keeps the water just as they said it would, and my skin has been wonderfuly soft. I am pleased that I found this product.
The light only changes colors fast (about 6 seconds for all colors) couldn't cycle through to slow color change. sometimes the white light will strobe 3-4 flashes before saying on,either mines defective or the descriptions is incorrect, I was expecting a slow tranquil and relaxing color change. This is my first disappointment in purchasing from SPA DEPOT in the last 15 years
Much better than the LED that came with 2006 model spa. Brighter and better color changes.
This product worked great. Perfectly replaced the old one. Plugged into the control panel with no problem. Highly recommend.
Bought a 5 lb. bucket of shock recently, I wrote a bad review reference to not being able to open the lid and had to result to using a **** driver and hammer. Without me making a notification, SpaDepot sent me a new one, no charge. Thank you very much....they obviously stay up on their reviews, I'll continue to do business with these folks.
I love this shock. Easy to use with my mineral filter. Disappointed that this last tub did not have the scoop included in previous orders? Luckily I was able to find the last one!
After owning my hot tub for over 20 years, I’ve only had to replace the heater one time and I chose this one and immediately started having problems with my GFCI circuit breaker tripping, and just three years now it has completely broken with zero continuity. The previous heater lasted 18 years. It was a Hydro quip.
I'm sorry to hear that you had a negative experience with our heater element. These elements are manufactured by HydroQuip, using the best materials available, and have an excellent track record of reliability. We're always looking for ways to improve product durability. To that end, a technician will contact you shortly to get more information and help correct the issue.
I’ve been very happy with the cover up until the four year mark, at which time the fabric started ripping and the seams falling apart. The tub is not sheltered at all, and I live in New England, so the cover did endure some abuse from the elements, but I expected that with a little duck tape I could squeeze at least five years out of it, but no way. The cover is falling apart in every way - the seams, the fabric, you name it. For $500 (2019 prices), I expected more life than I got.
Thanks to the online help, I was able to get the tub up and running in no time.
Easy fix. I like how everything came together.
I had noticed that my Jacuzzi motor sounded strained. It was still operating, but it sounded overloaded. I used this spas system flush And it is working much better and sounds like it should. I think it’s a very good product.
On my 2nd recycling pump within 3 yrs of owning this tub. Looking for a more reliable motor and pump. Impellers keep coming apart.
I can’t say enough for the team at Spa Depot! I provided the details to the issue I was having and they walked me through every step of the way. I’m a very happy customer!
Chstomer support wss very helpful in finding the blower I needed and helping me get it ordered. Great experience