The ozone generator works. But when you look through the translucent case you can see that it's almost twice as large as it needs to be. The case has a lot of empty space. This larger size means this ozone generator cannot be located in good location inside my spa. Had the case been made closer to the size needed to enclose the working bits it probably would fit.
Perfect for my smaller spa (and probably larger ones too) and more affordable than most. Drastically reduced my use of chemicals to almost nothing (despite the disclaimers, etc)
This is the second one way valve that has failed after only 2 months, drains the hot tub down to the level of the jet where the ozone is injected and fills the ozinator with water. I ordered new teflon one way valve from a seperate source and hopefully the ozinator is not damaged. Works great when it works, but getting tierd of buying new ozinators when the one way valve goes bad and allows flow in both directions. Surely I am not the only one having this problem...
Thank you for your feedback! We apologize the one way valve failed after only 2 months. This is definitely not the experience we want for our customers. Customer Care is reaching out directly to get more information and will help resolve this issue. Thanks for your business!
Easy install as a replacement part. Super fast shipping and good customer service. Would do business again for sure.
I verbally spoke to the tech about what was the correct unit to replace my 20+ year old recently burned-out control board and she was very helpful. The installation was easy and straightforward. A month later it stopped working so I called for tech support and Amy stepped me through the troubleshooting and now we are fully functional again. Vibration must have loosened one of my power connections and I had missed that check before calling. She was very patient and knowledgeable. She didn't make me feel stupid as it ended up being a very simple issue to resolve.