This titanium heater is a cost-effective replacement for Hot Springs/Watkins spas. Customers said installation is "simple" and "easy," though some needed to create a jumper wire for older models with pressure switches. Most praised the fit, fast shipping, and helpful tech support. A few reported durability concerns or defective sensors.
- 5 stars: 201 (92%)
- 4 stars: 13 (6%)
- 3 stars: 2 (1%)
- 2 stars: 0 (0%)
- 1 star: 3 (1%)
Replaced the heater on my 2004 tiger river super easy all the connections were right only had to strip the hot and neutral wires.
Great communication, fast shipping, and a very reasonable price. Thank you!
-Robert
Perfect Fit
Spa Depot’s website was easy to navigate and finding the right part was much easier than expected. Shipping was fast and the part was exactly what I needed. Also, I’m all for hiring folks for repairs, but after being quoted $900 to install the heater, not counting the part, I watched a couple YouTube videos and decided to do it myself. It was literally a 30 minute job. Spa Depot will be my go to place for any other parts I need.
My heater was leaking pretty good and dealer wanted $700. I saw the Made in USA. Took the chance, it arrived and was a direct replacement. Works great, just buy it!
Installed a week ago and so far, so good! Quickly raises temp and recovers faster than the last heater. Accurate temps too. Quality Made in the USA PRODUCT!
Very happy with the heater and very happy with the service. The lady I ordered it from was very versed on the product.
Great heater, fast shipping, and great customer service. When I had a setup question a real person helped me and resolved my issue in minutes.
Received on time while many other vendors are taking more time to get it. technical replaced the broken one. And now my hot tub is working as it is new.
Quality heater, prompt delivery, solid packaging
Works great. Easy install with good instructions. Will use Spa Depot in the future for my hot tub needs !
Worked perfectly! Install was easy! Glad we chose to do this ourselves.
Seems to be working great now!
Works great was easy to put in came fast great all around experience
Replaced 19 year old original heater. Install was relatively easy. New one works well. Hope this one will last a long time.
There were about four options for our spa heater replacement part. With the help of support the correct part was easily identified, ordered, arrived within a couple of days fitted and working normally again. Great service and a really great price
The heater is working as it should. Excellent price. Shipping was 10 days to Mississippi, so that was a little lame. But happy with the purchase and will buy from this company again.
works great
Great heater. Easy install. Wife really likes to be back in hot water , wife’s happy, I’m happy.
I love that this heater arrived fully assembled with sensors and extra connectors and hoses. It was a snap to install, even without emptying the spa.
The original heater lasted 22 years. 2004 hotspring grandee. Do yourself a favor and stay away from the $140 imports. The replacement only needed a modification of the ground wire which was simple. M
No leaks and hot water.
Would have cost around 1000 if the hotspring folks repaired it.
Works as advertised. Happy with my purchase!
Great product and wonderful people to follow business with! They were very helpful in making sure I got the heater I needed. Great having the hot tub working again! If momma ain’t happy, nobody’s happy. Lol
A week since the installation. So far, so good.
The previous chinese version had problems to start with, with the sensors. I had to use the previous ones. After 7 months I had a leak to the ground. This one is the original HydroQuip version...
On top of that, I appreciate the fast delivery!
Working great so far. Install was fairly straight forward. Grounding wire was on the opposite of the replacement heater. Quick run to the hardware store to get a longer copper ground and it was done
Proper fit and function. In plave for only 1 week but working properly
Great service, exactly the fitment needed as well as other parts to adapt to different tubs, took about a hour and we were back up and running
Our heater in our Hot Springs Vanguard hot tub failed last winter. I couldn't find the exact item, so I contacted customer service and sent them pics of my unit. They were very helpful and got me the right product. It is installed and working great so far.
It’s been a few months since I installed this heater. The installation was pretty easy and the heater is working great. Saved me hundreds of dollars to do it myself.
