After owning my hot tub for over 20 years, I’ve only had to replace the heater one time and I chose this one and immediately started having problems with my GFCI circuit breaker tripping, and just three years now it has completely broken with zero continuity. The previous heater lasted 18 years. It was a Hydro quip.
I'm sorry to hear that you had a negative experience with our heater element. These elements are manufactured by HydroQuip, using the best materials available, and have an excellent track record of reliability. We're always looking for ways to improve product durability. To that end, a technician will contact you shortly to get more information and help correct the issue.
Thanks to the online help, I was able to get the tub up and running in no time.
I can’t say enough for the team at Spa Depot! I provided the details to the issue I was having and they walked me through every step of the way. I’m a very happy customer!
Ordering process was easy. Price was fair. Delivered in time frame advertised and was correct part. Installation went smooth. Works fine and now I am enjoying sitting in my Hot Tub at the correct temperature again. I am a satisfied customer. Chris Sattler
Works like better then before