Replaced the original Waterway pump in my 2002 Beachcomber 580 Tub. Hopefully I get another 20+ years! It was simple to wire with the old pump's wire harness and very easy to rotate the wet-end 90 degrees to fit my configuration. The pump arrived quickly and was well packaged in foam.
Our old pump was so noisy, it was embarrassing. It must of had a bad bearing. The new one we bought is so quiet. The price was fair and arrived fast. I'll be ordering some other parts I need from you in a couple days.
My unit arrived cracked but it wasn't your fault. When I called to see what could be done you offered to send out a replacement the very same day. Can't be much easier than that. I really appreciate your help.
I did a full renovation of my pre year 2000 Catalina hot tub and it was a perfect swap out. This 5hp unit was a seamless swap out, mount and play with absolutely no issues. Be sure to check the poles on the pump as the previous pump were positioned differently. Same make and model, but the connectors in the pump were is a different order. The common white and hot red were flipped. Other than that, good to go! Thanks for the quick turn around on the order and shipping was great. Excellent customer service as always too!
Perfect replacement for my dad's old leasure bay spa. Knowledgeable staff with great shipping service. Will do business with them anytime. Thank you