I followed the directions to a tee. It made the water cloudy at first and I followed the instructions to address that. Next day, water is clear but there is a thick layer of white sludge covering the entire bottom and sides of my tub and my filter was completely jammed with the sludge. I’ll be weeks cleaning up this mess. The pictures taken are after 2 days of cleaning and vacuuming. The filter has been soaking for 2 days as well. Sure would appreciate any advice about how to clean this up without dumping all the water, again.
I'm very sorry to see this. Our customer care department is reaching out to get a little more information, and resolve the issue.
Definitely stabilizes the pH and keeps it steady for a longer period of time.
Oh perfect helps keep the ph balanced so I don’t have to keep adjusting it.
I made the mistake of adding calcium booster before using this. This stuff solidified every bit of calcium and coated EVERYTHING chalky white. Gummed up the filter, calcium deposits on jets, every tub surface, and coated heater element white. Descaler did not help. Had to drain tub, remove heater element, every single jet and control, and wash tub and jets in CLR. If you added any calcium booster, DO NOT USE! The pic is of the heater element. Every jet and tub surface looked the same.
I'm sorry to hear about the trouble you had with this product. pH Perfect Balance is designed to work best in water with less than 150ppm calcium hardness. Additionally, we always suggest checking water hardness before adding this product. If you need any further assistance, please don't hesitate to reach out to us.
Great product - works as advertised!!