I purchased a balboa light pack from Spa Depot one year ago which has been working great. Recently, my old pump failed, and I replaced it with a brand new pump, purchased somewhere else. That brand new pump immediately popped breakers and blew a fuse in the Lite Pack. The place where I purchased that other pump would not answer the phone.
Remembering the excellent customer service I received when I purchased the spa pack, I contacted Spa Depot. Amie walked me through a diagnostic to figure out that that pump was faulty.
I purchased a second brand new pump at Spa Depot, hooked it up and it worked like a charm.
I have received consistent, expert service at Spa Depot. I would give them six stars if it was available!
Great pump at half the price of a pool store! Will buy again if needed.
The pump arrived in less than 24 hrs after I ordered it, that amazed me.
Easy to install my cord and fittings connected easily.
Just had to rotate output to the side.
Runs great.
works as planned
Second of these, last one ran like a clock for 5 years and that's 24/7. Wanted the same reliability so we replaced with the same pump. Easy install, great product.