I own a Diamante Spa. The Spa is more than 14 years old and is no longer manufactured by the manufacturer, US Tools. Due to the age of the Spa, an increased amount of general maintenance is now the norm. My primary concern was the fact that many of the original jets on the Spa had become loose and were no longer securely attached to the Spa. The jets were actually falling out of the jet housings. I could no longer secure attach the jets to the Spa. I contacted SpaDepot to describe my need for replacement jets. I also sent pictures of the types of jets and the required sizes. I was very pleased when I received a same-day reply along with a link to a user-friendly SpaDepot website. The website provided all of the details I needed to consider placing an online order. So far, I have placed 3 online orders. I have replaced a total of 11 of the original jets rangining in size from 2"", 3"", 3-3/8"". All new jets fit securely and are working as intended. This company has displayed exceptional Customer Service skills with a strong motivation to serve my needs. I am a satisfied customer and would encourage anyone to use their services.