CALIFORNIA WARNING
Customers said this topside keypad is "exactly what [they] needed" with accurate part descriptions and compatibility information. The parts arrive as promised and are "easy to install," working great afterward. Shoppers appreciate the detailed part number information for system compatibility research.
- 5 stars: 13 (93%)
- 4 stars: 1 (7%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 star: 0 (0%)
Parts were exactly has advertised and delivered as promised. Detailed part number information was helpful with researching which part was compatible with my system.
It came in when you stated it was gonna come in easy to install working great
Replaced a Strong spa topside control with this Balboa unit. Perfect Matt, plug and play. No issues to date. Highly recommended.
Perfect fit and simple install
Fair priced and simple fix to broken temperature adjusting buttons on topside controller.
Face plate information is backwards to that of control top functions. Control top functions go, from left to right; digital temperature display--temp. up--temp down--jets--lights. Useless/confusing for anyone other than myself, as I am the primary user of the spa and know the sequence of controls.
It sounds like you may need a different overlay (display sticker) that reflects the button layout you describe. Call us (800-823-3638) when you have a moment and we'll be happy to get you set up.
MY HEROs. SpaDepot provided me a quick, efficient and affordable solution to my hot tub problem. A go to supplier. THANKS.
Only issue is that the control face plate isn't correct but that's on the manufacturer side and the controls work just fine. I tried for a year to find the original one then came across this one and jumped on it. Shipping and customer service are always great with Spadepot
Worked great, fixed my problems and shipping was fast,
The online messaging helped me feel confident I was buying the correct product, which was different than what the support person at the hot tub manufacturer was recommending. Given I ordered this at the height of the whole Covid mess, I had low expectations on when it would be delivered. However, when I called to confirm that my order was being processed because I hadn't seen an update online, I was told it was indeed being processed and shipped and it arrived on time as estimated. Service was friendly, knowledgeable, and easily accessed. Overall, a great experience. My only issue is that although my model is manufactured, sometime in the last 14 years the order of the control buttons changed. So while the new unit works flawlessly, I have to remember to press the light button or the jet button to raise the temp. and my temp. buttons now turn on the jets or lights. : ) Not really a big issue as I'm just happy to still be using my hot tub.
Perfect upgrade to replace old model.
Right product Right price
Works great, easy to install.
when I ordered the part I got an email and they told me when I will receive my part. It came the day I was told it would arrive. Highly recommended.
I have a Hudson Bay z250 hot tub with a 4 button top side control. Will this Balboa unit work for that tub?
The best way to match up a suitable topside is to take a picture of it and email it to help@spadepot.com. We'll happily research it and let you know which replacement is best for your application.
